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SLI studied e-commerce site activity across 500 retailer websites based in the U.S., analyzing a total of 45 million queries taking place during Thanksgiving week. The study spanned all e-commerce segments from apparel to electronics and included 100 of the Internet Retailer Top 1,000 retailers. Site queries include activities such navigation page views, completed shopping carts, product page views, and product recommendation displays.
"While online shopping continues to spike on the Monday after Thanksgiving, all days of the 4-day weekend including Thanksgiving Day show strong online shopping," said Tim Callan, CMO, SLI Systems. "Shopping behavior showed a clearly distinct pattern between days traditionally filled with other commitments (Thanksgiving and Monday) and days on which people were at their leisure. The first set of days shows strong evening spikes, unlike the weekend days and also pre-Thanksgiving Day shopping behavior."
Key findings from the study:
- 37% of online shopping during the 2014 five-day period was conducted on mobile devices
- Peak online shopping hours for the five-day period:
- Cyber Monday at 10:00 p.m. EST
- Black Friday at 11:00 a.m. EST
- Thanksgiving Day at 10:00 p.m. EST
- Saturday at noon and 9:00 p.m. EST
- Sunday at 8:00 p.m
- In 2014, Cyber Monday saw nearly 30% more online shopping than Black Friday – an uptick from 2013 when the difference between the two key days was 27%
- Online shopping on Thanksgiving Day 2014 was 37% lower than on Black Friday
- Sunday (Nov 30, 2014) activity was only 9% lower than that of Black Friday
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